Terms & Conditions

Effective Date: 1/1/25

Welcome to AshleeHope.co! These Terms and Conditions govern your use of our website, products, services, and content. By accessing or using AshleeHope.co, you agree to these Terms and Conditions in full. If you do not accept these terms, please refrain from using our website and services.

Our mission is to provide wellness services, digital products, and guidance that support Black and Brown women in healing, growth, and transformation. These terms ensure a safe, respectful, and fair experience for everyone in our community.

1. Acceptance of Terms

By accessing our website, booking a service, or purchasing a product, you confirm that you:

  • Are at least 18 years old.

  • Have read, understood, and agreed to abide by these terms.

  • Agree to provide accurate and complete information when using our services.

If you violate these Terms and Conditions, we reserve the right to terminate your access to our website and services.

2. Booking and Service Policies

To ensure a smooth and professional experience, the following policies apply to all bookings and services:

a. No Refund Policy

  • All purchases, including services, digital products, and custom orders, are final and non-refundable.

  • Please carefully review service descriptions, pricing, and policies before making a purchase or booking.

b. Rescheduling and Cancellations

  • You may reschedule an appointment up to 24 hours before your scheduled session. Rescheduling requests within 24 hours of the appointment time will not be accepted, and the session fee will be forfeited.

  • If you need to cancel an appointment, the session fee will not be refunded, but you may reschedule in accordance with the policy above.

c. Grace Period

  • A 10-minute grace period is allowed for late arrivals. If you arrive after the grace period, the session may be shortened, or considered canceled at our discretion. Refunds will not be issued for missed or canceled sessions.

d. Service Eligibility

  • Our services are intended for individuals aged 18 and older. By booking a session, you confirm that you meet this age requirement.

e. Group Sessions

  • For group services such as the Monthly Healing Experiences, no refunds or credits will be provided for missed attendance, but replays will be available.

  • Participants are encouraged to arrive on time to fully benefit from the experience.

3. Digital Products and Content

Digital products, including guides, courses, and custom subliminals, are subject to the following terms:

a. Usage Restrictions

  • Digital products are for personal use only. Unauthorized sharing, distribution, or resale of digital products is prohibited and may result in legal action.

  • Any materials provided are copyrighted and remain the property of AshleeHope.co.

b. Delivery and Access

  • Digital products will be delivered via email or downloadable link. It is your responsibility to ensure the email address provided is accurate.

  • We are not responsible for technical issues on your end that may prevent access to the products.

c. No Guarantees

  • While we take pride in the quality of our offerings, individual results vary and cannot be guaranteed. Digital products are designed to support your journey but are not a substitute for professional medical, psychological, or financial advice.

4. Custom Subliminals and Quantum Leap Subliminals

For custom subliminal orders, the following additional terms apply:

a. Order Process

  • Custom subliminal orders include personalized affirmations, Reiki energy infusion, and Solfeggio frequencies.

  • Orders are fulfilled within a two-week turnaround period unless otherwise specified.

  • All details provided during the order process must be accurate and complete.

b. Use and Results

  • Subliminals should be used as recommended. Results vary depending on individual circumstances, commitment, and mindset.

  • Subliminals are not a substitute for professional therapy, medical treatment, or mental health services.

5. Payment Terms

  • Payments must be made in full at the time of booking, purchase, or order confirmation.

  • We accept the following payment methods: Credit Card, PayPal.

  • In the event of a payment processing error, it is your responsibility to contact us immediately for resolution.

6. Intellectual Property

All content provided on AshleeHope.co, including but not limited to text, graphics, images, designs, and digital products, is the intellectual property of AshleeHope.co unless otherwise noted.

a. Restrictions

  • You may not copy, reproduce, modify, distribute, or create derivative works based on any content without prior written permission from AshleeHope.co.

  • Violations of these restrictions may result in legal action.

7. Disclaimer of Liability

AshleeHope.co provides services and content for educational and informational purposes only. By engaging with our offerings, you acknowledge the following:

  • Results from services and products are not guaranteed and may vary from person to person.

  • We are not responsible for any decisions, actions, or outcomes resulting from your use of our services, products, or content.

  • Our offerings do not replace professional medical, psychological, or financial advice. Please consult a licensed professional as needed.

8. Privacy Policy

Your privacy is important to us. By using our website, you consent to the collection, use, and storage of your personal information as outlined in our Privacy Policy.

9. Website Use

  • You may not use AshleeHope.co for unlawful purposes or in a manner that disrupts the website’s functionality.

  • Unauthorized access to restricted areas of the site or attempts to interfere with its security measures are prohibited.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting to the website. Your continued use of the website constitutes acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by the laws of [Insert Your State/Country]. Any disputes arising from the use of our website or services will be resolved in accordance with these laws.

12. Contact Information

For questions or concerns about these Terms and Conditions, please contact us:
Email: hello@ashleehope.co
Website: www.ashleehope.co